You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.

You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.

Yes. To update credit card information, click on Account Info. Click on Credit Card Details button in the Account Info page. Select the card from the list and click on Update Credit Card button.

No. You cannot have more than one billing address. But you can change your billing address by editing it.

Yes. You can specify as many shipping addresses as you want.

Shipping charges on your order depend on where your order has to be shipped and the delivery method you select. Unlike some web stores, who intimate you about shipping charges after you have placed the order, we believe that it would help our customers to know the total value of their order, including shipping. To calculate shipping charges on your order, we have grouped geographical areas into destination zones. Select the destination zone nearest to your shipping address.

Unlike some other web stores, we display the shipping charges on your order as soon as you pick your delivery method. This will tell you the total value of your order inclusive of shipping and taxes. Selecting a destination zone helps us to be more accurate in our calculations of shipping charges.

The taxes on your order depend on the tax zone that you belong to. You must select the tax zone that your billing address falls in for this purpose.

To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.

No. You cannot delete any address but you could change it by editing it.

To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.

To check the status of an order, click on the Order Tracking button. If you know your order number, enter it and click on the View Order button. If you do not know your order number, click on the Order Summary button; all the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.

To cancel an order, you must contact our customer service executive either by mail or through telephone and they will give you further information.

As a registered customer, you become entitled to special discount schemes and promotional pricing offers. These schemes would become available to you not only on orders you place at our web store but also to orders through other channels.

No. If you already have an account with us, contact our Customer Service; they will give you your login name and password. You can login and then change your password.

Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.

The other ways of paying for an order without using Credit card is by C.O.D, Check, Wire Transfer etc, depending on what kind of other payment methods the merchant has enabled for your Online Shopping.

This message will appear if the number of customers in the on-line shop exceeds the number that can be handled by the system. This message is displayed to any customer who visits the shop after the limit for permissible shoppers has been reached.

If you forget your password, click on the Forgot Password link in the Account login page. Your password will be mailed to the e-mail address that you have given as part of your account information.

This Site accepts the following cards: Visa, Master Card, American Express and Discover etc. You may also pay through C.O.D, Check or Wire Transfer depending upon the Merchant Settings.

Click on the Order Tracking button. If you know your order number, enter it and click on the View Order button. If you do not know your order number, click on the Order Summary button; all the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.

The sales Tax is calculated based on various options set by your merchant. This could be based on the Tax component, Jurisdiction, Tax rules or on tax calculated on customer class, product, document rate etc.